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Sales Tools Manager
Lex Machina
Sales & Business Development
Springboro, OH, USA · Raleigh, NC, USA
Posted on May 1, 2025
Can you lead and motivate a team to deliver sales growth?
Do you enjoy building solid relationships resulting in revenue?
About our Team:
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.
About the Role
The primary focus of the Sales Enablement/Operations Senior Manager for the Global Tools and Processes is to lead global strategic initiatives to leverage our CRM tools and processes in the most efficient way to improve sales performance and customer experience.
In addition to improving the CRM experiences for Sales users and providing BI solutions across all aspects of Sales Operations, you will be chartered with the objectives of improving sales productivity and operational effectiveness in line with the sales strategy.
You will collaborate closely with global Sales leadership and the wider RELX Sales Ops team to support the development of a world-class CRM strategy and will ensure that our growth and Go-To-Market machine work seamlessly across all our global markets.
In this role, you will work with teams and colleagues across the America’s, CEMEA and Asia.
Responsibilities
- Being the Business Owner for all the sales tools, including but not limited to Salesforce, Gong Base & Engage, Seismic, LinkedIn Sales Navigator, Outreach and ZoomInfo.
- Setting an integrated tech stack strategy for the business, including metrics for ROI measurement and continuous ROI reporting.
- Representing the interests of the gNS business with the centralized SFDC development team. Gather and translate high-level gNS business requirements into Salesforce enhancements, supporting the centralized development team as product owner and managing testing requirements for the business.
- Collaborating with the Sales Enablement team to develop and deliver best practice sales education on sales processes and tools. Drive and monitor adoption and compliance.
- Partnering with sr leadership stakeholders to design and implement processes that promote efficient sales flows and high-quality data and reporting in line with the business/sales strategy. Drive global alignment on the roadmap for sales processes & tools. Make strategic recommendations to leadership on performance-enhancing (process) improvements.
- Partnering with internal stakeholders and the central Sales Process Board to evaluate new sales tools available in the market
- Working with cross-functional leadership to create relevant reports and dashboards in sales tools
Requirements
- Have significant demonstrable experience in sales operations, business management and/or finance for a mid-to-large-scale global Sales Organization
- Have experience with the development and implementation of processes, systems and tools used to drive key sales operations activities using BI tools, CRM software, and Excel in close collaboration with Sales leadership
- Have great project management and change management skills that enable you to lead projects independently and prioritize numerous tasks and projects
- Have a Salesforce Admin certification
- Have sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses to support and grow a business
- Be a great communicator- ability to communicate in a clear and effective manner with sales teams, key business partners and (senior) leadership
- Be collaborative – able to lead deliverables and to work effectively in a fast paced, matrixed organization.
Work in a way that works for you:
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the business:
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
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