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Finance Operations Administrator
Lex Machina
Accounting & Finance, Operations
Hong Kong
Posted on Jun 2, 2025
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.
About the Role
As a Finance Operations Administrator, you will maintain finance admin operation and level up to cover the CEMEA O2C project. This is a permanent full-time role, to be based in Hong Kong, along with a hybrid home/office arrangement to support a healthy work-life balance.
Responsibilities
- Monitoring of assigned accounts to identify outstanding debts and contacting of customers via phone and email to collect on outstanding debt in professional manner
- Negotiate payment deadlines and payment plans with customers.
- Provide general administrative and clerical support to the team - cheque payment, credit card transaction and administration tasks
- Handle enquiries related to collection matters
- Forward payment invitation emails to customers
- Investigate and resolve discrepancies on accounts
- Resolve related disputes with internal and external parties in compliance with customer’s / company’s policies & procedures
- Participate in ad-hoc projects as assigned
- Participate in financial audits and company audits.
- Allocation of Cheque payments, Credits and On Account payments on debtor accounts.
- Reconciliation of cheque payments
- Maintain records of all customer interactions (phone & email) on business CRM & Collections system
- Reconcile customer accounts
- Prepare monthly reports, analyse and provide commentary
Requirements
- Bachelor diploma/degree holder or above
- 1 years of accounting/administration experience is a plus
- Candidate with solid financial experience is preferred
- Proficient in MS Office
- Good communication and interpersonal skills
- Detail-minded, strong sense of responsibility and positive working attitude is a must
- Immediate availability is preferred.
- Based in Hong Kong and speak and understand Mandarin, Cantonese, and English and ideally also speak Malay or Japanese.
Apply today, or to learn more about opportunities with LexisNexis or RELX Global, join us here:
We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and monitoring relevant news. We partner with leading global associations and customers to help advance the Rule of Law across the world.
Every day at LexisNexis, you will work with highly creative minds to explore impossibilities, inspire innovation, and lead the way 21st century legal content is produced, disseminated, and utilised. You have the power to empower those in need and truly make a difference to the lives of people all around the world.
We are looking to fill this role as soon as possible – apply now to be considered.
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
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