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Freelance Community Engagement Assistant

Hey Jane

Hey Jane

New York, NY, USA
Posted on Jul 31, 2024
Unless otherwise noted, all positions are fully remote with work permitted from the following states: CA, CO, CT, DC, DE, HI, IL, MA, MD, NJ, NM, NY, OR, VT, and WA.
We are living through a pivotal moment for reproductive and sexual health—and Hey Jane is uniquely positioned to help.
From day one, we've been committed to providing safe, discreet medication abortion treatment—and have helped more than 65,000 people get the care they need. Today, we offer a range of reproductive and sexual health care services from the comfort and convenience of your phone. Our in-house clinical care team, composed of board certified doctors, advanced practice clinicians, nurses, and patient care advocates, is just a text message away. We’re committed to helping our patients get safe, discreet, judgment-free virtual health care, from a team that truly cares.
As the leading telemedicine abortion provider in the US, we’re looking for a passionate and proactive Community Engagement Assistant to support our work in a part-time, contract basis. Think: An empathetic-but-eloquent communicator who is terminally online, understands how to build community through social media engagement, lives for the comments section, and is enthusiastic about expanding abortion access.
As a Community Engagement Assistant you will be supporting Hey Jane in building our network of supporters and reaching even more people who may be seeking out information about reproductive and sexual health care. Your work will include responding to comments, messages, and mentions on social media, monitoring and identifying opportunities to engage with key social media accounts, maintaining and updating our influencer list, and assisting in seeding fulfillment.
This is a part-time, fully remote contract position, and you must be reachable and available to work two hours/day (M-F).

You are:

  • An excellent communicator with community management experience for a brand or organization
  • Adept at understanding social media platforms and their best practices
  • On top of the virtual conversations of the day—and thoughtful about how to authentically tap into them
  • Experienced in influencer research and outreach
  • A self-starter who can manage multiple tasks simultaneously and hit deadlines
  • Available to work independently ~2 hours/day M-F
  • Passionate about reproductive and sexual health care—including abortion care—and excited to get out the message during this pivotal moment!

You will:

  • Work directly with Hey Jane’s Head of Brand Marketing and Social Media Manager to foster a positive and active community environment by engaging across various social media platforms (e.g., Instagram, TikTok, Facebook, LinkedIn, X, etc.)
  • Embody the Hey Jane voice while responding to comments, messages, and mentions in a timely and professional manner
  • Monitor real-time conversations on social media and identify opportunities to authentically participate in them
  • Research relevant influencer partners, support outreach to build these relationships, and maintain influencer lists
  • Coordinate and manage the packing and shipping of seeding kits to influencers and community members
At Hey Jane, we work towards the vision of having equitable healthcare, changing the status quo, and rebuilding the way people experience healthcare—and bring that same vision to our workplace. We’re an equal opportunity employer committed to building an inclusive environment, and encourage all applicants from every background and life experience.