Senior Software Engineer, Site Reliability (SRE)

Labra
Labra

Software Engineering

Bengaluru, Karnataka, India

Posted 6+ months ago

We are looking for a Senior Software Engineer with an SRE mindset—someone who views operations as a software problem. You will be responsible for the availability, latency, performance, and capacity of Labra’s multi-cloud SaaS platform. You will bridge the gap between our product developers and the underlying infrastructure, ensuring that our "No-Code" promise to customers is backed by a "High-Code" resilient architecture.

Key Responsibilities

  • Infrastructure as Code (IaC): Design and maintain scalable infrastructure across multiple cloud providers (primarily AWS).
  • Observability & Reliability: Implement and manage our observability stack to define and monitor SLIs, SLOs, and Error Budgets.
  • Automation First: Build internal tools and "self-healing" systems to eliminate manual toil and automate repetitive operational tasks.
  • Performance Engineering: Optimize the performance of our distributed systems, ensuring our CRM integrations (Salesforce, HubSpot) remain lightning-fast and reliable.
  • Incident Management: Lead the response to production incidents and drive Post-Mortems to ensure we learn and prevent recurrence.
  • Security & Compliance: Partner with the security team to maintain our SOC 2 posture, ensuring secure CI/CD pipelines and secret management.
  • Developer Productivity & Tooling: You will be building the "Internal Developer Platform" (IDP).
  • Self-Service Tooling: Creating tools that allow developers to spin up staging environments or "preview environments" without manual SRE intervention.
  • CI/CD Optimization: Designing and maintaining high-speed deployment pipelines (GitHub Actions, GitLab CI) that include automated testing and security gates. Onboarding Automation: Writing scripts to automate the setup of local development environments (e.g., Dev Containers, ..etc) so a new hire can push code on Day 1.Technical Requirements
  • Experience: 5+ years in Software Engineering, with at least 3 years focused on SRE or DevOps in a production SaaS environment.
  • Cloud Mastery: Deep expertise in AWS (EKS, Lambda, RDS, IAM). Experience with GCP or Azure is a major plus.
  • Coding: Proficiency in Python. You should be comfortable writing high-quality, testable code for internal platforms.
  • Containerization: Advanced knowledge of Kubernetes (K8s) and Docker orchestration.
  • Database Reliability: Experience managing and scaling relational databases (PostgreSQL) and caching layers (Redis).
  • CI/CD: Experience building and maintaining pipelines (GitHub Actions, GitLab CI, or Jenkins).
  • Linux Mastery: Deep understanding of the Linux kernel, system calls, networking stack (TCP/IP, IPTables, DNS), and performance tuning. You should be comfortable debugging "zombie" processes, memory leaks, and disk I/O bottlenecks.
  • Soft Skills & Values
  • Customer-Centric: You understand that 10 minutes of downtime means lost revenue for our ISV partners.
  • Strong Opinions, Weakly Held: You advocate for SRE best practices but are pragmatic about the needs of a fast-moving startup.
  • Ownership: You don't just "fix" things; you own the long-term health of the services you support.Why Join Labra?Impact: You will be one of the early senior hires in a team reshaping the $500B+ Cloud Marketplace industry.Culture: We value "Working Smarter, Not Harder" and maintain a fun-loving, diverse global team.Growth: Constant opportunities to work with the latest AI-driven pipeline insights and multi-cloud technologies.