This role is a customer-facing Associate Product Manager position within a fast-growing software company. The core purpose of this role is to serve as the critical bridge between the clients and the internal SCRUM development team.

You will be responsible for gathering and translating customer requirements into actionable User Stories, prototypes, and detailed test cases following SCRUM principles. The ideal candidate is an excellent communicator with over two years of product experience who thrives in an Agile environment and can seamlessly pivot between technical development support and customer-facing duties.

Essential Duties and Responsibilities:

Work closely with customers to define and document scope and functionality of software features, implementation details and usability needs
Feed customer requirements into our product backlog in the form of User Stories and detailed, usable test cases and storyboards/prototypes following SCRUM principles
Work with the SCRUM Team to ensure features are implemented and tested correctly and on time
Develop customer-facing documentation including user manuals, help files, best practices documentation, release notes, etc.
Manage customer expectations regarding feature development and releases, training, etc.
Effectively communicate with all stakeholders project progress, milestones achieved, risks and roadblocks
Other customer-facing duties including training, technical sales support and other responsibilities may be required from time to time
Other duties as assigned

Skills and Abilities:

2+ years of successful experience in a product role such as product management, development, etc.
Experience with software development and testing process – preferably in an Agile environment

About Medrio:

At Medrio, we look for smart, capable, and conscientious people to help us expand our product capabilities, grow our business, and better serve our customers. Our employees love working for us because they get to develop, market, and sell a product that advances human health, and they enjoy many perks, including

Great benefits: We offer medical, dental, vision, and life/LTD insurance, and we cover 100% of our employees’ health insurance premiums and 50% of dependent premiums.
Wellness: Medrio values our staff’s well-being. To prove it, we promote an atmosphere of work/life balance, including flexible work schedules and locations.
Weekly company-wide standup.

The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We value collaboration, ingenuity and creating a culture of excellence!

Salary Range: $70,000 - 85,000 USD

To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit our Careers page.

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