We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

We are seeking a dynamic and results-oriented professional to join our team as a Lending Program Manager. This role will be pivotal in driving increased lending volumes and optimizing the application funnel for SoFi and our investors. The ideal candidate will possess a unique blend of strategic thinking, analytical prowess, and interpersonal skills to effectively manage relationships with cross-functional teams and investors while optimizing key aspects of our lending programs.

What you’ll do:

Investor Relationship Management:

Cultivate and maintain strong relationships with investors, understanding their needs, concerns, and objectives.
Collaborate with investors to identify opportunities for increasing lending volumes and improving the application funnel.

Optimization Strategies:

Conduct comprehensive reviews of user experience, pricing models, approval rates, and marketing channels to identify areas for improvement.
Develop and implement optimization strategies to enhance the efficiency and effectiveness of the application funnel.

Contract Renewals and Negotiations:

Manage contract renewals with investors, ensuring terms are favorable and aligned with organizational objectives.
Negotiate terms and conditions to maximize value for both parties.

Performance Reporting:

Monitor and analyze key performance indicators (KPIs) related to lending volumes, conversion rates, and investor satisfaction.
Prepare and present regular reports to stakeholders, highlighting performance metrics and areas for improvement.

Support New Partnerships and Initiatives:

Collaborate with cross-functional teams to support the development and implementation of new partnerships and initiatives.
Provide strategic guidance and support to ensure successful execution of approved projects.

Leadership and Influence:

Serve as an independent leader and contributor, driving initiatives forward without direct reports.
Utilize influence and persuasion to garner support for business objectives, revenue opportunities, and execution plans.

What you’ll need:

Bachelor's degree in Business Administration, Finance, or related field; MBA or equivalent preferred.
Proven experience in investor relations, financial services, or related industry.
Strong analytical skills with the ability to interpret data and draw actionable insights.
Excellent communication and presentation skills, with the ability to effectively convey complex ideas to diverse audiences.
Strategic thinker with a track record of driving results and achieving targets.
Ability to work collaboratively across multiple functions, including marketing, engineering, product management, risk, pricing, finance, and operations.
Self-motivated and able to work independently in a fast-paced environment.

Nice to have:

Experience with contract negotiations and relationship management.
Familiarity with financial modeling and forecasting techniques.
Knowledge of regulatory requirements and compliance standards in the financial services industry.

Why you’ll love working here:

Competitive salary packages and bonuses
Comprehensive medical, dental, vision and life insurance benefits
Generous vacation and holidays
Paid parental leave for eligible employees
401(k) and education on retirement planning
Tuition reimbursement on approved programs
Monthly contribution up to $200 to help you pay off your student loans
Great health & well-being benefits including: telehealth parental support, subsidized gym program

For Any Remote Roles include: Application Deadline: 08/01/2024

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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