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Senior Technical Program Manager, IT
SoFi
IT, Operations
Seattle, WA, USA · cottonwood heights, ut, usa · San Francisco, CA, USA · Helena, MT, USA
Posted on Apr 3, 2025
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role:
SoFi is seeking an experienced IT Senior Technical Program Manager (TPM) to lead and drive complex IT programs from initiation to closure. This role will manage strategic initiatives across Corporate IT, facilitate the AI Working Group (AIWG), and ensure smooth onboarding and management of AI-related projects. The role also includes quarterly and long-term planning, capacity planning, and scrum master duties. You will collaborate with business units and cross-functional teams to ensure alignment and clear communication of program plans and outcomes to senior leadership.
Key Responsibilities:
- AI Working Group Facilitation, Leadership, and Process Improvement: Lead and facilitate the AIWG, streamlining processes, managing AI-related inventory, and tracking project progress
- Strategic Planning: Drive quarterly and long-term IT program planning and conduct capacity planning.
- Program Leadership: Lead the identification, analysis, selection, and implementation of enterprise solutions and large-scale projects.
- Technical Management: Manage programs involving complex technology considerations.
- Scrum Master Duties: Facilitate scrum ceremonies, remove impediments, and promote Agile principles.
- Other duties include technical collaboration, delivery and communication, team collaboration, problem-solving, strategic alignment, process improvement, technical guidance, team development, vision and goal setting, and leadership and influence.
Qualifications:
- BS Degree in Computer Science, Information Technology, Computer Engineering, or a similar technical field, or equivalent experience
- 5+ years of experience in IT program management with a focus on technical projects
- Strong understanding of IT concepts and proficiency in Agile/Scrum methodologies
- Understanding of AI concepts and use cases
- Excellent communication, interpersonal, analytical, problem-solving, negotiation, and organizational skills
- Ability to thrive in fast-paced environments and manage multiple programs and priorities
Preferred:
- PMP, CAPM, or SCM certification
- Experience with Jira, Airtable, ServiceNow, Confluence, and Slack
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.