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Senior Encompass Administrator
SoFi
San Francisco, CA, USA · Frisco, TX, USA · Jacksonville, FL, USA · New York, NY, USA · Seattle, WA, USA · cottonwood heights, ut, usa · Multiple locations
Posted on Dec 4, 2025
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role:
The Senior Encompass Administrator Team is responsible for all configuration and customization of the company’s Loan Origination System (LOS) and to assist with the management of ancillary systems and services that are integrated with Encompass. This position requires in-depth knowledge of the loan origination workflow. The Encompass Administrator works closely with the Senior Encompass Admins, Product, and Management to evaluate business processes, data integrity, and compliance issues as they relate to the loan origination systems.
Key Responsibilities:
- Maintain Encompass users, roles, profiles, security settings, and loan access settings.
- Maintain business rules for data entry, workflow progression (includes in-depth knowledge on building custom workflows using Input Form builder), and regulatory compliance as specified in change requests submitted by the business partners.
- This role also requires a strong ‘out of the box’ approach to things and a ‘look at the big picture’ initiative.
- Experience working with external custom vendor integrations with Encompass.
- The ideal candidate must exhibit strong teamwork skills, seamlessly integrate with the team, and actively promote the company's core values.
- Regularly review ICE MT published system administration guidelines and best and apply them in practice to optimize system performance.
- Perform system analysis and simulation testing to determine the potential impact of deploying proposed system changes.
- Design and document release plans for deploying approved change requests and improvements to system functionality.
- Manage integration of 3rd party vendors and services within the Encompass environment, and coordinate with the Company’s vendor management resources.
- Assist in documenting and submitting functional and technical specifications, change requests, test plans, and training documentation of IT Governance review and approval.
Qualifications:
- 5 or more years of Encompass Administrator experience
- A four-year college business degree or other related field is preferred
- Ability to work quickly, accurately, and independently in a fast-paced environment
- Detail-oriented and strong time management/ organizational skills
- Excellent verbal, written, and interpersonal skills
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.